The second-hand marketplace Users Share Displeasure Over Sizing Modifications

Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

The second-hand shopping app has revised its sizing categories for women's and children's clothes but did not contact every member regarding the update.

Digital Channels Reaction

Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category than originally posted due to the recalibration.

The company said the updated approach better aligns with similar services.

They have suggested members to examine their items and manually change the size where appropriate, resulting in member annoyance.

Size Classification Modifications

Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.

Member Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Required Changes

Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.

Marketplace Information

The service features exceeding 100 million members, with 18 million British users.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification to its shipping options due to shopper criticism.

Mark Hampton
Mark Hampton

A London-based journalist with over a decade of experience covering arts and culture, passionate about uncovering hidden gems across the UK.